Website Build · One Project Price
- Priced as one project. Your quote lists the pages and features included.
- A 50% deposit starts the work; the balance is due before the site goes live.
- You review the site before launch. The rounds of changes included are listed in your quote; extra changes are quoted first.
- Once paid in full, the website files are yours. Hosting and your domain name are paid to those companies, in your name wherever possible.
- Changes after launch are quoted as a small job, unless you have a monthly plan.
SEO & AEO Optimization · Monthly, Added On
- An extra monthly service, separate from the website build price.
- Billed monthly in advance. Cancel any time with 30 days’ notice by email.
- Search results and AI answers usually improve over several months, not days. No one can guarantee a ranking or a mention in an AI tool.
- We’ll need access to things like your Google Business Profile and Search Console. They stay yours; you can remove our access at any time.
AI Automation · Setup Project, Optional Monthly Support
- Setting up your automations is priced as one project, with a 50% deposit to start and the balance when they go live.
- Ongoing support and adjustments can be added as a monthly plan, cancellable with 30 days’ notice.
- Outside software (automation tools, AI services, phone or email services) is billed by those companies, or passed on at cost if we pay for it.
- You approve the wording of every automated message before it goes out, and you stay responsible for what is sent to your customers.
- We only access the accounts and data the automation needs.
Social Media Management · Monthly
- Billed monthly in advance. Cancel any time with 30 days’ notice by email.
- You approve the content plan before posts go out.
- Paid advertising budgets are paid straight to the platforms (Facebook, Instagram and others) and are not part of our fee.
- Your social accounts, followers and posts are always yours. We use the access you give us and you can remove it at any time.
Content & Copywriting · Per Job
- Priced per job. Small jobs are paid on delivery; larger jobs need a 50% deposit to start.
- The rounds of changes included are listed in your quote.
- Once paid in full, the words are yours to use however you like.
Video & Editing · Per Job
- Priced per job, with a 50% deposit to start and the balance before the final files are delivered.
- You’ll see a preview to approve; the rounds of changes included are listed in your quote.
- Footage you send us stays yours. Music and stock clips are licensed for the use described in your quote.
- Final, full-quality files are delivered once the balance is paid.
Heirloom & Memorial Albums · Per Album
- Priced per album as a design fee. We don’t print; you order printing from the print company you choose.
- A deposit starts the design; the balance is due before the final print-ready files are sent.
- You approve a proof of every page first. Once approved, a finished album design can’t be refunded (see section 5 of the Terms).
- Your family photos are only used to make your album and are never shown without your written permission.